The Pacific Asia Conference on Information Systems (PACIS) is a premier information systems conference in the Asia Pacific region and is affiliated with the Association for Information Systems (AIS) since its inception in 1993. PACIS serves to provide a platform for Information Systems and Information Technology academics and professionals to share their research findings, ideas and practices in a high quality annual forum. PACIS 2017 which will be the 21st conference will be held in Meritus Pelangi Beach Resort & Spa Langkawi, Malaysia. This will be the second time PACIS will be located in Malaysia after the 10th PACIS was successfully held in Kuala Lumpur in 2006. The 3-day conference will be preceded by a doctoral consortium, workshops and relevant meetings. PACIS 2017 will be organized by Malaysia Chapter of the Association for Information Systems (MyAIS) and will be hosted by Department of Information Systems, School of Computing, Universiti Utara Malaysia (UUM).